Come work with us!

Supply Chain and Logistics Director

We find the highest quality supplies for our Mimo products and we’re looking for a great addition to our team to ensure that our supply chain runs smoothly, getting us the best materials out there! You’ll lead the charge for our operational readiness as we begin to roll out new products on our Mimo line and scale production of the Mimo Monitor. You’ll also work closely with the business and engineering sides of our team.

The work:

• Sourcing and negotiating supply agreements
• Building and maintaining great relationships with our partners
• Forecasting supply and business allocation
• Assuring key factors like timely delivery, supply flexibility, quality, and cost reduction
• Managing day to day activities of advanced fulfilment center
• Grow and lead a skilled fulfillment center team

The skills:

• Experience in a procurement or sourcing role
• Ability to communicate effectively
• Excellent relationship management skills
• Be a dynamic leader and mentor with the desire to grow a talented team
• Strong problem-solving skills
• Ability to work on your feet
• MBA, MS, or other advanced degree
• Proven negotiation skills
• Knowledge of technology and manufacturing management

Front-End Developer

As our front-end developer, you’ll be building out our website so we can share the Mimo product line with the rest of the world! You’ll have the chance to design and develop a website used by thousands (or millions!) of moms and dads and show them just how amazing our product line is.

The work

• Develop a cohesive set of design elements and implementation to be used across web and mobile
• Write modular, scalable, testable HTML/CSS/JS for MimoBaby.com
• Develop/modify workflows around deployment and testing
• Maintain and develop our Ghost powered blog
• Make the Mimo Baby website an easier and friendlier site for parents

The skills

• BA/BS in Computer Science or equivalent experience
• Detailed knowledge of web development best practices
• Eagerness to embrace new website technologies and developments
• Design experience with accompanying design portfolio
• Familiarity with Git + Github (open source portfolio is a plus)
• Familiarity with Handlebars.js, Grunt, Ghost, Node.js, and/or Sass

Back-End Developer

We’re looking for excited engineers who love the intersection between software and hardware to run, maintain, and further develop our back-end software! Our goal is to build a network of related devices that will make parenting a bit more restful, easier, and more fun!

The work

• Develop scalable and maintainable distributed backend systems
• Build tools to help troubleshoot, diagnose, and monitor system performance
• Develop RESTful APIs for mobile and web consumption
• Interface hardware into the system and build tools to manage hardware deployment and updating
• Work with hardware development to design communication protocols

The skills

• Love of tinkering, hacking, and general git-er-done attitude
• BA/BS in Computer Science or equivalent experience
• Experience with Node.js, RESTful API concepts, and database interactions
• Ability to quickly pick up new technologies, frameworks, and design patterns
• Familiarity with Git + Github (open source portfolio is a plus)
• Strong command of algorithms and data structures
• Experience with Redis, MongoDB, and/or AWS
• Experience with security protocols a plus
• Experience deploying and maintaining web apps

Embedded Engineer

Connected devices keep getting faster, smarter, and smaller, and we want you to keep Mimo on the cutting edge. We’re looking for excited engineers who love the intersection between software and hardware to run, maintain, and further develop our firmware.

The work

• Develop firmware for the Mimo product line
• Work with electrical engineers and backend developers to design system architecture
• Develop scalable and maintainable low-level bootloaders, device drivers and application software
• Collaborate with server development to design communication protocols for embedded devices
• Interface with hardware and software vendors to achieve efficient, cost-effective products that are a delight to use
• Work with contract manufacturers to support diagnostics and operations

The skills

• BA/BS in Computer Science or Electrical Engineering or equivalent experience
• 2-3 years experience in C, C++, and embedded firmware development
• Love of tinkering, hacking, and a git-er-done attitude
• Familiarity with Git (open source portfolio is a plus)
• Experience with ARM and AVR architectures
• Experience developing large scale embedded applications

Software Developer

Does slinging bits from onesies to phones sound exciting? How about building systems that can handle millions of requests without breaking a sweat? Then come work with Rest! We’re building systems that let parents listen in to their child in real-time while we crunch the numbers and look for anomalies. Help us build the servers that connect the product together!

The work

• Develop scalable and maintainable distributed backend systems
• Build tools to help troubleshoot, diagnose, and monitor system performance
• Develop RESTful APIs for mobile and web consumption
• Interface with hardware and build tools to manage hardware deployment and updates
• Work with hardware development to design the communication protocols that keep us a lean, mean, baby monitoring machine

The skills

• BA/BS in Computer Science or equivalent experience
• 1-2 years experience with Node.js, RESTful APIs, and database interactions
• Ability to quickly pick up new technologies, frameworks, and design patterns
• Love of tinkering, hacking, and general git-er-done attitude
• Familiarity with Git (open source portfolio is a plus)
• Strong command of algorithms and data structures
• Experience with Redis, MongoDB, and/or AWS
• Experience deploying and maintaining web apps

Marketing Manager

We have a product in the market that our users love. We engage with those users as often and as deeply as we can. But let’s be honest: we don’t have you, which means we’re not engaging with them as well as we could be. We need you to create content: online, email, and offline. We need you to build and nurture our user base via social media. We need you to manage PPC, SEO, and SEM. We need you to develop our event and conference presence. And we need you to be the creative force with our users, with our partners, and in our office. You know how to leverage conversion tools, you know what retargeting means in terms of capturing a user, and you know how to utilize both inbound and outbound marketing tactics.

The work

• Wholly own Rest’s offline and online marketing campaigns including the design, management, optimization, reporting, and analysis phases
• Assist the Marketing Director with the development of Rest's overall brand strategy and initiatives
• Coordinate the development of web mock-ups and graphics to support new site designs and development initiatives
• Create SEO content for Rest’s website and blog
• Create and implement email and marketing automation campaigns
• Manage Rest’s social media presence and serve as the voice to our customers
• Design and execute conference and event strategy
• Analyze individual campaign performance to derive actionable insights to improve performance, conversion rates, and lifetime customer value
• Deep-dive into site analytics metrics to understand visitor behavior and site responsiveness, and develop and implement plans to improve them

The skills

• 1-3 years experience in a creative role, preferably with a focus on design for e-commerce
• Experience developing innovative campaigns for digital, print and retail channels.
• Strong verbal and written communication skills
• Experience with the content development and production process for e-commerce websites, email marketing, channel marketing and social media marketing
• Quantitative strength and proven competency in assembling data and extracting consumer insights
• Self-motivated and able to exhibit out-of-the-box thinking, to challenge assumptions and to be comfortable with ambiguity
• Be jonesin’ to live and breathe the connected devices world, to revolutionize the nursery...or both

Director of Marketing

Looking for an opportunity to help build a brand from the ground up? Here at Rest, we’ve developed the Mimo and delivered our first version to the marketplace. Initial feedback has been overwhelmingly positive from our budding community of users. But let’s be honest: we don’t have you yet, which means we’re not engaging with them as well as we could be.

We need you to lead our marketing efforts: From owning our overall brand strategy and communication plan to overseeing the tactical execution of PPC campaigns, events and digital content creation - you will touch everything that matters for Mimo. We also need you to build out our rockstar Marketing team so that we have core competencies in brand management, community engagement, design, and user acquisition.

You’re creative, you’re a quick study, you love chaos (and organizing it), and you love coming up with new ways to engage with users. You know how to lead and make decisions with imperfect data. You know the ins and outs of the marketing tactics used to drive consumer awareness, consideration, conversion, and retention. YOU ARE AWESOME.

The work

• Responsible for defining the global communication strategy and overseeing the execution of a broad range of integration marketing campaigns and partnerships to support sales of Rest’s core product, the Mimo.
• Develop and manage business analysis for annual business plans and strategic plans. Support the CEO in identifying key issues, evaluating competitive & market trends, tracking results and formulating recommendations.
• Establish and be accountable for user acquisition and growth metrics via online and offline marketing channels
• Develop a consistent content and design strategy across all online and offline channels in-line with and innovating on the Mimo and Rest brands
• Work closely with the cross-functional heads for Sales, Customer Support, Product, and Engineering to implement optimal marketing and user acquisition practices
• Build and curate the best marketing team, ever
• Work alongside the CEO to help develop Rest’s overall communication plan, including serving as a spokesperson for the press

The skills

• BA/BS or equivalent, MBA preferred
• 6+ years or senior marketing experience in the technology e-commerce space, preferably in wearable devices sector
• Must have strong project management skills with the ability to foster a sense of urgency, be aggressive in pushing for deadlines and communicating issues, identify and overcome obstacles, as well as proactive in providing status updates on projects
• Boast a proven track record of revenue-driving results
• Be a dynamic leader and mentor who has a demonstrated ability to inspire a talented team
• Thrive in chaos
• Have a killer sense of humor

Director of Sales

The smart wearable space is booming, and Rest is leading the pack in delivering connected baby devices to that market. And although we’re first to market and initial sales are strong, we need your help to reach more customers. We’re currently in some major retail outlets throughout the country and online, but we need you to spearhead efforts to get the Mimo product into brick-and-mortar and large retail stores around the country, as well as to online commerce portals. You’re an experienced sales leader with a proven track record in strong revenue growth of hardware or wearables through online and offline retail destinations. You know how to easily navigate both the art and the science of sales - both the human side and the data-driven side - and are comfortable working in various PO and CRM systems (and in some cases, the lack thereof). You’re calm in chaos, have high emotional intelligence, and are a self-starter who needs little direction.

The work

• Lead the overall sales efforts for the Mimo product line
• Work directly with buyers, merchandisers, retail associates, and store owners to drive Mimo product sales throughout their outlets
• Identify and vet candidates for hire, and make critical hiring decisions
• Manage PO and CRM technology, and the operational elements that come with it
• Develop and deliver trainings for sales members to increase team effectiveness
• Build forecasting models, and report out on daily/weekly/monthly progress to Rest leadership
• Identify, recommend and execute strategies that best position Rest for success in the evolving wearable and nursery technology marketplace
• Identify products, technologies and tools to deliver a robust online ecommerce platform via restdevices.com, and identify opportunities to increase conversion once implemented
• Manage external partner relationships and internal team members
• Be fully accountable for all direct offline and online sales metrics

The skills

• BA/BS or equivalent
• 3-6 years experience in sales for a technology company, hardware preferred
• Impeccable sales skills with a proven track record of success driving online and offline sales of technology products
• Strong technical grasp of eCommerce and digital marketing/merchandising principles
• Superior multi-tasking and organizational skills
• Excellent presentation and pitching experience, proven business development skills, and a passion for the wearable technology space
• Crazy high emotional intelligence

Sales Representative

The smart wearable space is booming, and Rest is leading the pack in delivering connected baby devices to that market. And although we’re first to market and initial sales are strong, we need your help to reach more customers. We’re currently in some major retail outlets throughout the country and online, but we need you to pound the pavement and help get us in front of more potential customers, in brick-and-mortar and larger retail stores around the country, as well as through online commerce portals. You’re an experienced sales professional in hardware and/or retail, with experience in ecommerce, and you have strong pitch and presentation skills. You’re calm in chaos, have high emotional intelligence, and are a self-starter who needs little direction.

The work

• Work directly with buyers, merchandisers, retail associates, and store owners to drive Mimo product sales throughout their outlets
• Help develop PO and CRM technology, and the operational elements that come with it
• Identify, recommend and execute strategies that best position Rest for success in the evolving wearable and nursery technology marketplace
• Be fully accountable for all direct offline and online sales metrics

The skills

• BA/BS or equivalent
• 1-3 years experience in sales for a technology company, hardware preferred
• Impeccable sales skills with a proven track record of success driving online and offline sales of technology products
• Strong technical grasp of eCommerce and digital marketing/merchandising principles
• Superior multi-tasking and organizational skills
• Excellent presentation and pitching experience, and a passion for the wearable technology space
• Crazy high emotional intelligence
• Killer sense of humor

User Support Associate

Our users - moms and dads from around the world - are our most important asset. So it’s super important that we’re there for them as they run into issues with the Mimo. We respond swiftly and comprehensively, with care and with love. And we need YOU to join our growing team dedicated to giving the best possible technical support to those moms and dads. Come be the voice of Rest Devices!

The work

• As the User Support Associate, you will:
• Provide friendly, timely support through emails, phone calls, social media, and in-person at events
• Troubleshoot technical issues with the Mimo app with our engineering team
• Make recommendations to our engineering and product teams on how to best improve the product, based on customer feedback
• Be a community advocate for the Mimo product line
• Write self-help articles to enable users to self-diagnose their issues
• Constantly innovate on our support - always making us better!

The skills

• BA/BS or equivalent
• Experience in a customer support role at a technology company
• Excellent communication skills
• Willingness and ability to work in a constantly evolving environment
• Extreme ninja skills
• Ability to learn technical products quickly
• Enthusiasm about wearable technology and baby products!

Director, User Support

Our users - moms and dads from around the world - are our most important asset. Based on your experience, you know that, and you believe it to your core. So it’s super important that we’re there for them as they run into issues with the Mimo. As Director of the User Support team, we need you to ensure your team is responding to those issues swiftly and comprehensively, and with care and love… and that all of that can always be done swiftlier and comprehensivelier, while still keeping those moms and dads happy. You know the value of metrics and know your team’s numbers, you know your users, and you know how to be a leader in the event of a technical crisis.

The work

• Manage the User Support team’s day-to-day activities
• Identify and vet candidates for your team, and make critical hiring decisions
• Deliver performance reviews for your team members
• Work alongside your team: respond to email and phone calls to resolve technical issues
• Manage the technical crisis response process
• Innovate on new user support tactics and metrics, to make user support more fun and more efficient, all while keeping our users crazy happy. Then do it again. And again.
• Partner with Sales, Product, and Engineering teams to resolve user issues

The skills

• BA/BS or equivalent
• 3-6 years experience working in customer/user support at a technology company
• 1-2 years people management experience
• Ability to lead a team through a constantly evolving environment
• Crazy high emotional intelligence
• Ability to learn technical products quickly
• Excellent communication skills
• Enthusiasm about the wearable and connected device space

Director of HR & Recruiting

The smart wearable space is booming, and Rest is leading the pack in delivering connected baby devices to that market. But in order to really, truly achieve the success we’ve envisioned, we need to build out a killer team - everything from Electrical Engineers to Supply Chain Managers, Marketing Managers to Front-End Designers. Which is why we need you: you’ll manage our recruiting and staffing efforts, as well as spearhead and lead all HR elements like benefits, employee trainings, and office perks. Basically, we need you to be an experienced and badass people operations leader.

The work

• Manage all job postings ensuring active candidate pipelines for live roles
• Develop holistic staffing plan and ensure optimal candidate experience during vetting phases
• Build out company HR policies and handbook
• Work with management teams to translate business needs into HR requirements and corresponding people strategies
• Work collaboratively with team to review, recommend and implement changes to HR processes to ensure optimization, streamlining, and compliance
• Partner with team leads on talent management to ensure employee experience and performance is aligned with company culture and objectives
• Proactively seek to adopt and maintain best practices as an HR professional in the tech space
• Support and help develop comprehensive compensation programs
• Identify optimal benefit and perk practices including vendor sourcing and management, and implement best practices in-line with optimizing employee satisfaction and company culture

The skills

• BA/BS or equivalent, MBA preferred
• 3-6 years experience in a people operations role in a fast-paced technology-oriented environment
• Proven track record in successful development of staffing and HR programs
• Extremely high emotional intelligence
• Exceptional communication skills
• Killer sense of humor
• Ability to navigate ambiguous environments with ease, and comfort in a chaotic environment