We wanted to get a quick update to you on the current state of the Mimo Lilypad.
We're in the process of overhauling both the firmware and electronics of our Lilypads. We're very excited about this, as doing so will mean improved stability and connectivity, enhanced range, and faster data processing.
As we've been undergoing this upgrade, we've found that some of our current Lilypads have been experiencing connectivity issues during initial setup, making it difficult to connect to home routers in a small number of cases. If you've recently purchased a Mimo, and you haven't been able to connect your Lilypad, please don't hesitate to give us a call, and we'll be happy to troubleshoot, or send you a new Lilypad.
As always, we're here to help: 1.877.415.6466 or firstname.lastname@example.org.