We’d obviously love to hear from you as to why you don’t like it, and where we fell short of your expectations.
Give us a call at 877.415.6466 or send us an email at [email protected], and we’re happy to help. We staff our phone and email lines from 8:30am - 10:30pm ET on weekdays, and on Saturdays from 10:00am - 3:00pm ET.
Beyond that, our returns and refunds policy is pretty simple: if you want to return your Mimo, give us a call, and we’ll issue you an RA number to get your Mimo back to us, and have us credit your account as soon as we receive it.